Return & Replacement Policy

In case of any query or doubt related anything in entire website, feel free to contact us. Our Team will be happy to assist
Team Coolnut

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

 RETURNS:

 You may request for a refund/ replacement/ exchange within 10 days from the delivery of the product:

  1. Products are returnable within the applicable return window.Click Return and Replacement if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Coolnut.in.

     2.Return will be processed only if:

     3. Product may not be eligible for return in some cases, including in the case of remorse return such as incorrect model or color of the product ordered or incorrect product ordered.

 RETURN PROCESS:

Customer can request return for the product within the Return and Replacement time frame. Also customer has to email customer service at care@coolnut.in to obtain a Return Merchandise Authorization (RMA) number. After receiving the RMA number, customer should pack the product securely in its original packaging and mail it to the following address:

Pantagone Technologies India Pvt.Ltd.

Attn: Return

RMA# _______________________

B-28, Vidya Nagar, Near Petrol Pump

Bhopal, Madhya Pradesh, India 462026

 REPLACEMENT:

What are the conditions for Free Replacement?
The free replacement order will be shipped through standard shipping once the original order is received back. Free replacements can be requested if the following conditions only:

 EXCEPTIONS:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
+919826517888
Customer can also email us at care@coolnut.in